Refund policy

Refunds

Any Products or Accessories sold are all non-refundable and can not be exchanged (with the exception of refurbished products).

Any Refurbished units purchased have 90 Day warranty in which we only cover manufacture and electronic defect. ANY PHYSICAL OR WATER DAMAGE WILL NOT BE COVERED.

If you have any issues, questions, or have an inquiry about your refurbished units please email support@ptgelectronics.ca

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.